I recommend this place for everyone Taylor&patrick They both doing amazing job they so professional and dedicated to keep the place nice and clean customer service is great and they both very kind they give for everyone water when you unload and load your stuff and I saw them cleaning the property a lot of times they keep it like there home they make you feel like your second home never experienced on storage units service like this Franklin is very nice area if anyone wants storage unit or rent u-haul services if you come to this location you definitely get the southern hospitality!!!! God bless you both and thank you for everything 🙏
BENYAM Y
MSP Franklin LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, TN 37064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff is always helpful, friendly, and knowledgeable.
RICHARD KI wish I had been told that there was no hand cart on the truck, otherwise, the rest of the experience was great! Very helpful and friendly staff.
DEVLIN SWas a very easy, convenient drop off location. Very easy process.
SCOTT BWhen I called to schedule this appointment, I was supposed to pick up my truck on July 5 at 7 AM which it was ready to go. But when I was finishing the checkout procedure, it had me returning the truck July 5 at 1 PM.. it’s a big truck to move my daughter and all of her stuff out of an apartment and unload that is ridiculous. There’s no way on God‘s green earth that I would’ve taken and made this appointment for such a short period of time when I had made the appointment by talking to someone, they said that it was supposed to be returned Sunday before end of business. When I talk to the people at this location Saturday morning when they opened up, I was told that they had reserved the truck for somebody else Sunday at 11 AM and that I need to have the truck back to them on Saturday, July 5 x 1 o’clock and I told him it wasn’t gonna happen. I do not recommend this place. I do not recommend U-Haul after this. It is no way caused undo stress because of just the fact of possible getting charged a boatload of money to use your company when I made a reservation y’all screwed up and double booked it and I’m the one that paid the price because my family thought we need to rush through something Just to get a stupid truck back so that we didn’t get charged an extra hundred or $200 so no I won’t be using you again
Rick L