The on line registration was terrible. My camera was locked and no one at the location could help and I had a very difficult time finding in the app how to unlock the camera. The U-Haul rates are ridiculously high, I will not be using U-Haul again. I had a truck reserved at another location and shortly before pick up I was told that there was an "accidental" double booking and they were canceling my reservation. They would try to help me find another truck. I found another one on my own. Very frustrated with the entire system.
CONNIE R
Swim Rite Pools
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fremont, OH 43420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fix your app. It would not let me choose the returning loan option and I just had to drop the keys off without fully completing the return process on the app.
WAYNE TThe dolly was not in the truck and since I was picking up prior to the store opening, I was left without a dolly for my move. Also, I did not realize how difficult the mobile check-in process would be. By the time I completed it, the store had opened.
Deanna EThe truck could use a little more maintenance. It started slowly like the battery was drained. The cab had French fries on the floor and I was worried I would get blamed but it turned out fine. Everything went well. Fast check in and fast check out. Great.
TROY KWith 2 businesses in one place, it was a bit congested first thing in the morning with customers needing water tested and trucks loading pool supplies, but they do have lots of staff so the wait was not long.
WHITNEY F