Not a staffed location from my one time experience. After wandering around the small light industrial park, finally saw a tiny post-it note with "U-Haul" and somebody's private cell phone number scrawled in barely legible script pasted to the door of a completely unrelated business. It worked out in the end of the guy helping us out was friendly and helpful, but something a little more obvious than a faded sticky note would improve this signficantly. On the plus side: very fast service hear, much better than the looong waits at the U-Haul on Blackstone. I'd definitely pick this location again now that I know where to look. My rental included a dolly. It seemed fine on pickup but it quickly became obvious when I began using it that the dolly is damaged. It was usable though maybe a little bit dangerous; I hope I'm not charged for the damage. It rained a couple of days before, and the windshield was filthy. I had to clean it myself, which :-/
Richard M
Silverliner LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fresno, CA 93702
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkDifficulty finding office locations and agent. Very confusing parking lot situation as well.
Linda MWhen got there nobody was there for me to drop off U-Haul. I called number for location and no answer. Reached out to U-Haul representatives and they couldn’t get ahold of location either. I didn’t have the mobile app set up to drop off because I had selected I at the counter drop off. It was confusing but put keys in drop box. Received my receipt few hours later.
Vanessa BBe given a phone number that answers and actual name of place.
Robin STruck was clean, ran well. Existing body damage along lower driver side including bottom front of driver's door results in gap at top front of driver's door...light and air can be seen and heard during whole driving time.
STEVEN C