Had absolutely no gas and ran out soon as I drove off rude agent at the desk just threw me the keys and didn't even show me what truck just pointed to it. I had to call my ins to come put gas for me almost caused an accident. The gage isn't working said 44 miles to empty and it died.
SHIRLEY A
United RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fresno, CA 93722
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Guy at the desk was rude. Didn’t greet, didn’t acknowledge. When acknowledged, just slammed his phone down. Had absolutely no customer service skills, made the whole interaction just weird. U haul smelled awful, engine light was on, brakes weren’t working. Overall the experience was one of the worsts. Will not use this location again.
GISSELLE MWords cant express how amazing this location is!
BRANNON YVery good service
Gurpreet SThis guy does not know how to run a business and I would not be willing to recommend his location to anyone moving ever. For starters, We reserved one for 7:00 AM the time the business opened I know that not everyone is a morning person so we waited about 10 minutes before we called. He shows up at 7:30, moving is already stressful and we had an appointment to be at our new home at a specific time so this made the process even more stressful. Then he proceeds to curse out my husband for wearing a "Green Energy" shirt. I'm sorry but he does not have the right to be shoving his political agenda down our throat just because he had to help a customer. Not the way to do business. On top of that the U-Haul smelled of cigarettes and so did the manager of this business. I am not saying he smoked in the trucks but it is very likely that he did. Then, his credit card machine doesn't work so he had to manually enter my card information which makes me nervous. Then the next day, we go to drop off the U haul business is closed, this makes sense because it's Sunday so I do the mobile drop off and his drop box is no where to be found for the keys. So I am told to leave them in the glove box but this U Haul's glove box is fake, so it doesn't even have a glove box? I really hope the truck didn't get stolen. But if I were you folks I would seriously inquire about this location. Something that this man is doing is off and shady.
GAILAN G