Staff sounded very uneducated, had zero knowledge on equipment, seemed more of a hang out then a business
Travis H
Schmit Towing Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fridley, MN 55421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Let customer know earlier if u hual switches pick up location.
Duane MThis is, primarily, a Towing company. They weren't staffed to support trailer drop-off. If I had not been experienced at pulling/backing a trailer, the experience would have been far worse.
Steven CFigure out the drop off location? after 14 hours of driving and unloading the last thing someone wants is the anxiety of trying to figure out where the empty trailer they have needs to go. Maybe not a location failure but overall system failure. Although at every step whether online or in person I was asked and was clear where I was going...once even that there wasn't a uhaul location where I was going, my own quick search showed there were in fact multiple.
Ben GVery difficult to get into the parking lot with a trailer. They also did not check in the trailer which caused an extra day charge. Although I am currently being refunded that extra day charge they lost 2 days they could have rented that trailer out because the trailer had been dropped off a day early from the rental time.
BENJAMIN B