Unfortunately, the truck didn’t have a ramp, which made loading furniture really difficult for us. That’s a pretty essential part of the truck, so not having it caused a lot of inconvenience and slowed down our move. Overall, the truck wasn’t fully usable for what we rented it for. Given these circumstances, I am requesting a full refund for this rental. Please let me know the next steps to process this, and if you need any additional information from me.
ROKSOLANA B
Personal Mini Storage GNV 34 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, FL 32608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Denis was EXTREMELY helpful during my rental experience. Moving seemed like it was one issue after another but he was super understanding when I needed to extend my U-Haul reservation and was more helpful than he may realize. I’m very appreciative and grateful and I will for sure be using this location again because of him!
Kaylee CDenis was awesome!
Grayson CGreat experience with you.
Rose-Michelle EEmployee (or manager not sure) was extremely helpful and polite.
Gabriel C