This was the worst drop off I've ever experienced. I drove out to the middle of nowhere for this drop off. There was no sign or lighting to indicate drop off point. Instructions were unclear and there IS NO DROP BOX for the keys. I wasted over an hour on the phone with customer service with NO resolution. I just left the keys in the truck because I had no other option. Absolutely ridiculous... I refuse to use Uhaul in the future after this experience. I will pay more money to avoid the inconvenience.Jody C.
Moving Truck Rental in Galion, OH at Flicks Truck Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Galion, OH 44833
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The location was easy to find, but it did not have a drop box. I walked around the whole building looking for it..CLAYTON S.
Nothing a wonderful friendly locationReba J.
Out in the middle of NOWHERE. This should not be a authorized drop off location - THERE WASN'T EVEN A PLACE TO PUT THE KEYS!!! TERRIBLE, TERRIBLE DROP OFF LOCATION - WORST I HAVE SEEN. Why was this the default / recommended place to drop off in Galion, when it is five miles out in the country and there is another drop off spot right in Galion?JON A.
Tried to drop off after hours. Had to drive 8 miles out of town. When they're was one in town. Not light well or marked clearly. No drop box to leave keys. Checked out online and still had to come back in am to give keys. No one there at open and when I called he said to leave the keys in it and he would be down in a bit. Very unprofessional. Will NOT every recommend or use that location again.Susan R.
Greetings: He was great, accomodating and helpful; actually fun. I will rent from him again. JimJim M.
Everything was in order and the transfer was quick.Gary S.
location claimed to be open on Sunday....no one was there.Jimmy C.
No one was there to receive vehicle, man was nice on phone but pur a extra charge for fuel and took the money from my bank acct, but I fuel truck up before returning, so I was charged a bogus charge for fuel, very unhappy with the bogus chargeJack M.
We were very happy with the service we were given at both locations, one in Ohio and one in Owensville MissouriMike H.
Business was closed and even though it's listed as a 24/7 location for drop-off, there is NO DROP BOX anywhere on the property I could find after looking around for nearly 10 minutes. Business is out in BFE and the lack of supporting services, drop-box, instructions or pretty much anything makes it a bad choice if you plan to do remote pickup/dropoff. I can't comment on staff since I didn't encounter any.Andrew H.