This dealer is attached to a Mexican restaurant but no one was in the office, which was attached to a storage area of the restaurant. Entered the restaurant to try and make contact with someone and no employees were out front. Performed the drop-off steps through the website and left the keys in the drop box. Received a charge of $15 for cleaning?! The truck was not dirty. This is a small dealer that is probably charging everyone a "cleaning fee" to make more money. Very disappointing.
Matthew V
Poisal Rental Properties
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garden City, MO 64747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Al P was great, very accommodating and truck was in good shape. On the other hand speaking to one of your associates on the phone prior to speaking with Al, she was rude and cancelled my truck i had ordered previously because i was upset that the truck i ordered wasn't going to be where i ordered it from which added more miles. She hung up on me, do not know her name however was not happy. I never did get a call back from management. But Al was great in Garden City, he took my reservation for me without incident. I would use that facility again in a heartbeat.
Theresa SHad truck ready! On time! Great to work with!
JOHN CAlvin is accommodating & conversational.
Scott EStaff the store. Called 3 times to confirm drop off time and address. No answer until the 4th call. Arrived to drop equipment off 15 minutes after speaking to the store operator on the phone, and not a soul in sight. Doors locked, parking lot empty. Lot had more than enough equipment to suit anyone's moving needs though. Stocked to the road with trucks, trailers, and tow dollies. Very odd for such a small town though
QUENTIN F