I rent U hauls all the time because I need them for various business ventures. This is the second time I have rented at this location.First of all they are supposed to be available at eight am Although the location is open, the person who rents the vehicles is not available. You have to wait an hour or more for that person to come. on this particular visit. I rented a U-haul at 2 PM I was told I had to have the vehicle back at 730pm I was charged the full rate and told I would be charged an additional $20 for an after hours return that is ridiculous. I always get the truck for 24 hours. How are you supposed to get a house full of furniture out traveled in the new place and back to the location in that short amount time. I thought Uhaul had at least minimum standards for their locations.
DARRIN E
Westside Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gary, IN 46404
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Customer Reviews
- 4.0 Average Customer Rating
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Have the trucks return itself 😂 No but seriously there’s nothing to improve. The service is excellent and I highly recommend it…
LATRINA PUnfair.
JARIUS LVery respectful and great customer service
DALEMEKA MLocation was clean staff helpful but the mechanics who installed the trailer hitch had absolutely no clue what he was doing
DIANA A