I was charged for dolly and I DID NOT use the equipment. The cheap thin plastic came undone and I specifically told the store clerk I DID NOT USE THE DOLLY. And I was charged an extra $21.00. That’s not right at all.
ANGEL R
Ray Quick Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85296
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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RV s fueling up with propane and other items near uhaul trucks blocking exit. Had to wait 20 minutes to leave. The exit area is too small for rvs and uhaul trucks trying to leave.
Willam CI was charged a $51 fuel fee for a 9 mile rental! This is criminal. Avoid this location at all cost!!!! And U-Haul has yet to resolve the issue 8 days later. Pathetic!
JAMES JI reserved a uhaul with a ramp to move heavy items. When I went to pick up the trailer I was given a trailer with bo ramp and the representative said this was the only trailer he had, I asked if the door lowers all the way to the ground he said yes. When I went to move the items I tried to lower door and found it did not lower to the ground and the chains were welded shut which would allow it to lower all the way. This made the move more difficult than it should have been. When I returned the trailer I found the trailer I had requested with ramp was parked in the lot. My reservation was changed from a trailer with ramp to a trailer with no ramp. I would not have rented a trailer had i known I would have this issue.
MICHAEL MFast friendly service great experiencw
SHEILA S