The system is poor. I was registered for a 15' truck in Feasterville, a 10' truck in Pottstown, and eventually procured a 9' cargo van in Gilbertsville. The customer service people were great, and helped immensely. Your system is awful. The app is poor as well. Do better.
Moving Truck Rental in Gilbertsville, PA at Budget Store & Lock Self Storage
Moving to or from Gilbertsville, PA 19525? Get FREE truck rental rate quotes at Budget Store & Lock Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Budget Store & Lock Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gilbertsville, PA.
Cargo vans and pickup truck rentals in Gilbertsville, PA
U-Haul cargo van rentals and pickup trucks in Gilbertsville, PA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gilbertsville, PA 19525. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer service at location was very rude. Made whole experience poor. Would not use again.
Had to drive excessive miles to pick up 26' truck & pay out of the pocket for gas for my personal vehicle & moving vehicle. Terrible that customer has to absorb this expense! No furniture pads with moving vehicle. Not a good experience. U-Haul needs to get their act together!
Great customer service
Van not available when indicated. Had to come back. Tank was not filled. Was not cleaned or sanitized. Lady running the location was rude on the phone (Gilbertsville) and anal - a real pain in the ass. She doesn't wear a mask even though it is mandated. I wouldn't recommend anyone dealing with the Gilbertsville location.
Customer service was terrible. Woman at front desk was more than unprofessional, she was rude. She did not explain anything. She was not helpful. She was on the phone while pointing to have me sign the agreement. Later for returning equipment, extra large uhaul parked blocking in parking space. Woman called me explaining that I blocked the gate and made her job more difficult, after the fact. She was more that insulting to me, using the term "why in gods name would.." I would absolutely NEVER recommend this place. Could not be more displeased.
The vehicle was dirty and their were personal items left in the back of the U-Haul that I had to remove. The employee at the site was unaware of the Mobile pick up process and requested that I cancel and start all over again with her, which I did not do. This is the second time I have used the Mobile option to pick up a rental in the last few weeks, and it seems there is some confusion between the servicing locations and U-Haul. A lot of these locations do not have a place where folks can get access to the keys for the vehicles, so if no one is onsite 24/7 Mobile pick up should not be an option.
Nothing people are great!!!!
Teach them how to pick up a van remotely... when the business is closed. Wasted an hour n a half trying to figure it all out... which threw the entire day into a tailspin
Everything was fine, quick and easy transaction.
Everything was perfect. Great truck and great service.
Make sure your customer service is knowledgeable in thier job. The male I dealt with was rude, gave inaccurate information to my questions, and ended the conversation abruptly. Never going to go thru your company again.
It was super easy with the 24/7 share
You need to realize that not everyone owns a smart phone in order to collect the keys when they get to the spot to pick-up the U-Haul. we just received the registration number and not the code we needed to open box to get keys. also the next couple had the same problem we did. but the lady at the spot was very nice and got the situation completed and got us on our way.
Excellent customer service from office personnel. Truck in excellent condition, seats are so comfortable.
The advice of the do young women that work here are excellent as always
This is more of an appreciation comment The two young ladies helped us as the van was not available and they gave us the 10 footer truck which was much better anyway so we really appreciate all your help and advice
Extremely friendly, helpful and customer service oriented, definitely recommend using this location!
I'm not sure who is to blame, the facility where I picked the truck up or U-Haul itself but, someone canceled our order without notifying us so when I showed up to pick the truck up I had to wait 50 minutes and deal with U-Haul through text message because their phone lines were down. It delayed the move which was a problem for all involved
Everything was most satisfactory thank you
Not a big deal, but I noticed the pressure on one tire way very low and caused a pull to one side while driving. I had a short trip, and this didn't impair anything, but that's something that should be maintained.
Scheduling and pick up were easy. However the $44 quote turned into $129 for a 2 hour rental! That's a ridiculous amount of money! Will probably not rent from UHaul again. I'm sure there are much cheaper rentals out there. Very very disappointed!
Out standing coustomer Service!!!
My husband and I had never used the app before to pick up and drop off a U-haul truck. He dropped off the truck with us not knowing we had to use the app to show we dropped it off. So he locked it up and dropped the keys in the box for the truck. I went back first thing in the morning since we forgot to put the dollies back in the truck anyway and the woman I talked with was so incredibly nice and helpful. She helped me unload the dollies from my car and told me that we didn't have to do anything for drop off on the app that she would take care of everything. Definitely would recommend this location and would use again if I was doing business with this location!
The whole exprience was First Class. The reservation process was flawless. The Uhaul facility was perfect and had no problems at all. The return process was perfect and convenient. Keep up the great service.