We got over charged and told it would go back on our card and never did.got the small uhaul to go from Gilmer TX to Branson Mo 386 miles but he charged us 200 and then the next day another 700 ?? And he said the first time we got the quote it would be 400 don't understand and still no money back yet smh
Edward E
Clean as a Whistle #2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gladewater, TX 75647
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Customer Reviews
- 3.0 Average Customer Rating
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Great service. Highly recommend it.
OSCAR MI would really like half Of my money back and the experience is nothing like I’ve had before. It was worst .
Taidony BThe owner wasn’t there when I got there, when I called he said he was 30 minutes away, didn’t actually get back until over an hour passed, since I was in a hurry (I should have read the contract before trusting the right amount of gas was in the U-Haul) I didn’t check the gas immediately and fix it on the link. The U-Haul he gave me had like half a tank less gas in it than he said on the contract. The contract said it was 81% full when in reality it was barely over a 1/4 a tank. Luckily I did take a picture of it after I stopped where I was going and the U-Haul people over the phone were EXTREMELY helpful and nice and I have been issued a refund. I was very upset with this location in particular though. Only plus side was that the owner seemed nice when he finally showed up. He also apologized for being late.
Haley GTake his partnership! He was very unprofessional, charged me miles I didn’t use, told me truck was 30 dollars when I got there he said $100 dollars and that I’ll be reimbursed what I didn’t use. Took him 4 days just to check the truck in which was weird never gave no paperwork, no receipt and just flat out lied looked at his reviews and they are horrible, I wouldn’t recommend nobody to him to get scammed
Chauncy J