This was not a good experience renting a U-Haul. I originally reserved a pickup at a location where I could work directly with an employee, but my reservation was changed to a different location that only offered self-service pickup and drop-off through the app. I did not have the app and did not want to download it for a one-time rental. As a result, the pickup process took more than 30 minutes and required multiple phone calls before I was finally able to access the key. I will say that the customer service representatives were very helpful throughout the process, and I appreciate their assistance. However, the overall experience at this location was far more complicated and frustrating than it should have been. I would not recommend this location if you are looking for a quick and hassle-free rental experience.
Bryan M
Cheveron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale, AZ 85302
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.