Poor customer service at check-in, didn’t verify my vehicle could tow this unit and or even walk out to help attach the equipment and verify I was attaching it correctly. They watched from the window. The equipment itself had two passenger side tires that were literally bald, wires showing, checked & weathered with chunks of rubber missing the size of half dollars. To think they sent me on my way to drive my 1974 Chevy C10 classic 5000+ miles in this condition. They broke our agreement stating they were well equipped and safe/reliable. I didn’t know I need to be UH’s mechanic for the day. Lost a whole day because of it.
Andrew J
Sparks General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glennallen, AK 99588
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Customer Reviews
- 5.0 Average Customer Rating
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Cab could be cleaner and windows. Also mechanically, vehicle should be inspected prior to rental. Missing bolts on left front brake caliper. Didn’t discover immediately but heard the noise immediately and finally figured out what it was.
Anthony KSparks is GREAT!
ETHAN GThis is run down gas station in the middle of nowhere. I pulled up, unhitched the trailer and went to the website to when a very curt woman began telling me "I can't check you in if you're on the mobile app". I explained the only thing I did was open the app and she repeated her previous statement. She was just very rude. Came to find out, my wife had entered the business to buy drinks while I was unhitching the trailer earlier and she was just as rude to her saying the same statements she did with me. My wife left the store without buying a thing due to her rudeness. Your business relationship with this convenience store needs to be terminated immediately. If you don't want to take my word for it, have a Uhaul employee try to drop off a trailer there. She was just a crabby, repellant lady that will cost you business.
Brian MWish trailer came with spare tire
CHRISTOPHER W