Van was left with a beverage can rolling around in the back. It smelled like greasy fast food. And there were 2 cracks in the windshield that I couldn't see until morning. Also the attendant didn't know how the mobile check in worked. I am glad I went early and didn't do it. The set Check boxes aren't well displayed or well lit especially at night.
Moving Truck Rental in Grand Rapids, MI at U-Haul Moving & Storage at Centerpointe Mall
Moving to or from Grand Rapids, MI 49512? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Centerpointe Mall.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Centerpointe Mall
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Grand Rapids, MI.
Cargo vans and pickup truck rentals in Grand Rapids, MI
U-Haul cargo van rentals and pickup trucks in Grand Rapids, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Grand Rapids, MI 49512. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
No comments at this time.
Front desk clerk at location wasn't very enthusiastic. Gave me the key to a vehicle that was parked nose-to-nose with two other vehicles. It took me a couple of minutes to maneuver out.
Drop off took about 5 minutes. Painless.
Every thing it's excellent
The managers need to do their job!
Bought the accident insurance. Did $38 damage which was to replace a $1 glass mirror. Was not advised that the insurance had $150 deductible.
I have used this site several times and the service has always been fast and efficient.
Arrived at the store around my pickup Time and no one was in the store for about 5 minutes. Walked around outside and didn't see anyone. Went back inside before going outside again and seeing the employee in the back parking lot. I was able to get her attention and she was not happy to walk back in to wait on me. We completed the checkout and she informed me the truck didn't have the moving blankets so stop up front on my way out. As I pulled the truck up front she opened the garage door, dumped them in the parking lot and went back inside without saying or doing anything. I have used uhaul many times and would probably use them again in the future but the customer service was really bad compared to my previous times. I felt that I was a real inconvenience to the employee for trying to rent equipment. For reference I had rented a trailer at another Grand Rapids location the week before and it was a good experience.
Originally this was not the place we reserved the trailer, but upon arrival at the reserved location they said they had no trailers so we went to next closest location. Employee transferred the sale to this location and finished the transaction. She was amazing, courteous, and actually cared about her customer. THANK YOU!!
Only had one person at the counter with a long line. The locking mechanism on the truck for both the passenger and driver side was broken.
The cab of the truck smelled like cigarette smoke which wasn't nice. The mobile check-in process takes a significant amount of time as well. Maybe warn people about how long it will actually take so they aren't blind sided.
All was good.
All your locations suck. Employee more people and guaranty actual reservations. I almost didn't get a truck.
I would like to have the correct equipment I ordered next time
I gave a low review because I pre reserved everything online get there all to wait almost 40 mins and not one employee was at the register and me and 6 others walk outside around the building looking for a worker
Slow, not very friendly service
Two things: 1) there is a crack in the windshield - lower right corner, driver's side - it is not apparent in the front pictures of the vehicle so I did not see it until I pulled off the lot. I called to let the counter person know; however, you should fix the windshield or at least make sure the next renter knows about it first. 2) the drivers side sunscreen â€œholderâ€ is broken - this is trivial but wanted to let you know.
The check in person was nowhere to be found. There were multiple trucks in the check in line and the space was limited. The indoor staff was very nice and helpful, but the outdoor staff was not.
The manager at this location was very helpful. His service was excellent.
Not have alot extra space
In my experience everything went very smoothly l
Not really anything to be done with the tight quarters on the busiest street in Grand Rapids. I'm not one to give out perfect scores unless it is exceptionally huge. I feel we need to leave room for this in our surveys. Both places got awesome scores. Realizing that I was in and out in less than 10 minutes. Not much to judge. Thank you for the nice New Ford with Cruise control What a delight to drive!
More space available for box exchange