Tangela M. on 9/25/2016
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I paid 92.08 for a 19.99 uhaul. I will never rent here again!!!!
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KELVIN P. on 9/25/2016
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need more help at counter
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Titus G. on 9/24/2016
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I ordered online. The order was for a truck and appliance dolly. When I got there they said they didn't have a dolly available. I am not clear on whether or not I was charged for the dolly I never used.
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Forrest F. on 9/24/2016
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Good experience overall. The trailer I reserves was ready to go when I got there and they had the hitch ball and bar to fit my receiver on the shelf. When the existing trailer wiring on my truck didn't work properly, they guys had the replacement parts I needed and were able to fix it within about 15 minutes and get me on my way. Thanks guys!!
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Dearise T. on 9/22/2016
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The two young men that were working on July 29, 2016 when I came in to rent a truck were extremely polite and knowledgeable. I was very pleased!!
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bala m. on 9/21/2016
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I rented a twenty foot truck and found the whole rental process to be quick and easy. The truck was fairly new and in good condition. My only complaint is that the cab of the truck smelled like cigarettes.
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tasha g. on 9/21/2016
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Stop charging mileage.
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VICTOR P. on 9/18/2016
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Great, full service location. Easy to locate, lots of trucks and moving supplies. Extra friendly employees. Easy on- line check in. Very clean. Will absolutely recommend and use again. Just be aware that the city has changed the street name from Lee st. to Gate City.
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CAROLYN A. on 9/18/2016
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They were courteous and efficient.
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WAYNE D. on 9/18/2016
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The windshield was so filthy inside and outside that it was difficult to see, especially when you were looking into the sun.
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WILLIAM R. on 9/16/2016
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This location always does an excellent job.
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William P. on 9/15/2016
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I asked about the credit and was told, the location of pick up would issue the credit. I have never received the credit.
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Antwyan J. on 9/13/2016
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The left light on the trailer did not work. Other than that this is a great location.
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JAMES H. on 9/12/2016
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We rent from here frequently. It doesn't matter who waits on us, they are always super friendly and VERY EFFICIENT!!!!!! We are always in and out of there in minutes. Terrific customer service!
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Wesley L. on 9/11/2016
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The 26' truck I rented had a terrible vibration over 55 mph in the front end. Truck would shake violently and felt like it was going to fall apart at that speed. The drivers side door would not seal when shut, letting air in, it also whistled vibrated, and squeaked loudly. At low speeds the left front caliper seemed to be grabbing the rotor at low speeds creating a rubbing sound. I drove for 117 miles. Reserving the truck, picking up and returning is the best experience in the industry. Saved loads of time because of this. This is the sixth large truck I have rented in three months, first with U-haul this year. Location and employees 5-stars.
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Tracey C. on 9/11/2016
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The quickest ever uhaul experience . To rent and return. Great staff. In and out!
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Tammie M. on 9/9/2016
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Had great customer service!
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Lisa H. on 9/9/2016
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Long wait time in line
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Ronald W. on 9/8/2016
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Fast service. Professional and friendly staff. They will have my business from here on out. I highly recommend them.
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Rodney D. on 9/6/2016
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I have used this location on multiple occasions and I always receive excellent service.
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gregory b. on 9/5/2016
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Very clean location, equipment in great working order
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ROBERT S. on 9/3/2016
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Clean, well stocked. Professional staff.
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Lakisha W. on 9/2/2016
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I had a smooth experience. The only feedback I would give is to include the proposed mileage costs in the quote so movers have a better idea of how much they will spend. I budgeted for $60 because of the online quote and ended up paying $120.
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Denise H. on 9/2/2016
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The only problem I had was the tire strap on the trailer kept coming off my car tire. I had to stop several times to check it and each time the passenger tire strap was completely off. That's very dangerous and I wonder if it has already been brought to their attention and they still renting it out. Other than that the experience was great.
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Akimi S. on 8/31/2016
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Everything was great. Customer service was awesome.
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