All was well with the service. However, i requested an appliance dolly and none were available upon my arrival. The representative attempted to arrange pick up at another location, but the second representative could not figure out how to do a one-way rental for the dolly.
ANTONIO B
Premier Services
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Greensboro, NC 27406
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- 4.0 Average Customer Rating
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Nothing at all. Mr.Charles was every helpful he explained the difference in my truck size and distance on my ordered. He found the best trailer for my needs
DEBRA CI must admit there was a mixup on my part. I took my U-Haul back to the wrong U-Haul location at 911 West gate St. when I was supposed to drop it off at 311 West gate St. I dropped my UH off one time an hour before it was due back. It was never checked in to the location. I was told to leave the keys in the vehicle and he would check me in (911 W Gate street) so my wife and I left. The next day I still didn’t get any update from U-Haul. If the young man would’ve checked me in properly he would've seen that I was only a half a mile from my correct location.I called the location (311 and a Man name charles told me that he will check and see where my vehicle was… unbeknownst to me I was at the wrong location so I was adamant that I dropped my vehicle off and he located it and I was at the wrong location. I went to the location where I dropped my vehicle off and they had my keys, but my vehicle was never checked in. I took it through the correct location and I was charging an extra day. This was an unsettling to me because if procedures were followed, I would’ve never have been charged the extra day.
JEFFREY SA Staff member actually greeted me and said we are glad to see you. Imagine that! I was treated like a human being!
Troylakeyia TBest service uhaul ever
CHARLES P