Nothing at all. Mr.Charles was every helpful he explained the difference in my truck size and distance on my ordered. He found the best trailer for my needs
DEBRA C
Premier Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27406
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- 4.0 Average Customer Rating
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I must admit there was a mixup on my part. I took my U-Haul back to the wrong U-Haul location at 911 West gate St. when I was supposed to drop it off at 311 West gate St. I dropped my UH off one time an hour before it was due back. It was never checked in to the location. I was told to leave the keys in the vehicle and he would check me in (911 W Gate street) so my wife and I left. The next day I still didn’t get any update from U-Haul. If the young man would’ve checked me in properly he would've seen that I was only a half a mile from my correct location.I called the location (311 and a Man name charles told me that he will check and see where my vehicle was… unbeknownst to me I was at the wrong location so I was adamant that I dropped my vehicle off and he located it and I was at the wrong location. I went to the location where I dropped my vehicle off and they had my keys, but my vehicle was never checked in. I took it through the correct location and I was charging an extra day. This was an unsettling to me because if procedures were followed, I would’ve never have been charged the extra day.
JEFFREY SA Staff member actually greeted me and said we are glad to see you. Imagine that! I was treated like a human being!
Troylakeyia TBest service uhaul ever
CHARLES PCustomer Service A1!
CHANEYRA B