Have the additional moving equipment requested available or at the very least let the renter know in advance it will not be available. Moving is a hectic day without having the add on of trying to locate moving equipment at the last minute. A refund was issued for the missing equipment, but that does not change the fact that the equipment rented/needed was not available and no one mentioned this beforehand. Very disappointing and made for a very long and challenging day.
GARY M
Midwest Towing And Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenup, IL 62428
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Waiting on my $100 deposit back if I don't get it by the end of tomorrow will be calling to see what's up with it will he using uhaul again.
Brandon POwner was not even at the location when we arrived despite the hours saying open, he was 30 mins late
Michael R