When we got to the location to pick up our truck, it turned out that someone else had already taken it 30 min ago, even though we were right on time for our booking. It took another 30 min to sort this out, and luckily, they were able to provide us with a replacement. When we dropped off the truck, I tried using the app to return it, and the amount to pay in the app was 96 CAD. However, we had already prepaid at the counter in the morning, so we went in to return it there. After the worker filled out our details, it turned out we had to pay 138 CAD! When I told him that the app was showing 96, he told us to contact U-Haul to sort it out. Would not recommend!
IULIIA E
Auto Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guelph, ON N1E6A5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location is primarily an automotive center, so U-Haul seems to be a side gig. At the time of drop-off, there was only one truck at this location. There was no problem dropping off the trailer. There was plenty of room to park the trailer.
GARTH CNothing
BRIAN P