I reserved a truck dolly’s pads mattress bags and when I went to pick up truck all they had was the truck The agent was absolutely no help. Someone should have called or sent me an email saying the items that I needed were not available at this location. The agent was rude telling us they might have it at this location but said he didn’t have the phone number which I do not believe since he admitted that that location came and got the dolly’s from him we had to find the number ourselves and call only to find out they only had the pads. Since my pickup was 5 pm and I had movers coming to load at 8 am the next morning I was rushing to find the dolly’s ( I had gotten the loaders/ unloaders from U-Haul) after several phones and 2 different additional location I was able to fine what I needed. Never got the mattress bags. The pads and truck were able to be returned to same drop off location but the dolly’s had to go back to original location in a different. Town. Also the drop off location was closed on Saturday which when I booked o line it should have told me that
BOWERS M
Storage Choice Gulfport LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gulfport, MS 39507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Cab was clean but loadspace had a thick puddle of some kind of transparent crystals in the middle of it. Don’t know if it was silicon or what but it got on the furniture I was moving. Thankfully the truck made the trip all right but the engine sounded awful when starting from stop, moving up through the gears and while riding along. It may just be really old and have had a lot of hard use.
FAYE GMone
RAYMON MNothing, it was an amazing experience and very easy to rent. The staff was very friendly and professional.
LEVI RThis is the second time they want to charge me extra for miles that I have not used.
ANTHONY A