I dropped it off after hours.
Christopher A
Budget Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hadley, MA 01035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The driveway was very difficult to maneuver and the driveway was in rough shape. It was a Sunday so it was closed I did not deal with anyone personally. It was easy to find and visible from the road and close to where my daughter had moved.
KATHRYN WI called to confirm my 830am reservation the day before pickup and was told they opened between 8-830am. I said I would arrive around 815am as UHaul had changed my pickup location to another town. When I was dropped off at the location at 8:15am, the business was closed. I waited until 830am and began to call the location leaving numerous voicemails. I received a text from someone @ 9am telling me the "he had no way to reach the employee scheduled to open and that he was an hour away." He offered to :travel to the site or cancel my reservation. With the movers already scheduled @ my home, I called U-Haul directly and thankfully the keys were in the lockbox, but none of the moving supplies I had ordered were in the truck. So sadly, no I would not recommend this location.
Lauren GPlace is gross. And they misread the fuel gauge, leading to a fuel charge that had to be removed by customer service.
MICHAEL PThere were some unforeseeable issues that the staff at the counter handled very well, and they took the time to make sure I understood the process and was prepared to check my truck in at a facility that would be closed at the time. 10/10.
Jared H