Customer Reviews for Budget Auto Repair LLC
(U-Haul Neighborhood Dealer)

13 reviews

8 Pine Hill Rd   Hadley, MA 01035
(Next to Sams outdoor outfitters)

(413) 586-2399

Office Hours

  • Monday - Saturday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    Closed
Special Operating Hours
  • 7/4/2024: Closed

Services at this Location:

Contact Us

(413) 586-2399

8 Pine Hill Rd
Hadley, MA 01035
(Next to Sams outdoor outfitters)

Services at this Location:

Office Hours

  • Monday - Saturday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    Closed
Special Operating Hours
  • 7/4/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Not the fault of the pick up location, but after loading up the truck, and starting to drive, the A/C in the truck did not work. This made for a very hot and uncomfortable drive.

John R 
Rating:
1.0

Perform some matenance on your equipment so it is safe on highway. Breaks not working and wheel straps so rusted they bearly working. 1000 miles of white knuckles :(

Daniel L 
Rating:
4.0

The place was...not the cleanest establishment, but the people who worked there were kind and friendly, and they made dropoff easy.

Kyan A 
Rating:
5.0

Customer did not leave a comment.

Scott A 
Rating:
3.0

Drop off was very confusing and I was unable to check out on time due to this. The app dod not load check out instructions and simply said to drop keys off. I did so and then left and received a late fee which feels extremely unfair. I would not recommend this location due to this confusion that fell on me to pay for.

Anna M 
Rating:
3.0

Again tried the app. Had to reload 5 times to get it to process return.

Scott B 
Rating:
4.0

I refilled the gas tank to where it was and have picture to confirm this. I showed them to guy at drop off who said I owe $11 in gas. He agreed but said there was nothing he could do because the gas justice been recorded as more than it had at the last drop off (before I picked up). I feel this is probably an honest mistake and I want my $11 back.

jack f 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

RANGARAJAN S 
Rating:
3.0

I would recommend the place to someone because the guy that helped me in the morning with the rental was kind and very helpful. I think his name was Eric, I could be wrong but he was great! However, when I turned the keys back the same day I received a call that it wasn't checked back in, but the situation was rectified. The prices are a bit expensive, you should have a truck rental with unlimited miles for a flat rate within a 24 hour period. Home depot does that.

PHAEDRA D 
Rating:
3.0

Customer did not leave a comment.

SCOTT C 
Rating:
4.0

It was sort of an out of the way low key location, but staff were very nice and figured it out the issue I had with the truck right away. The dropoff location had very nice, responsive staff.

Tegin T 
Rating:
5.0

The app was very helpful

Eric S 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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