This was the drop off site for trailer. When I traveled there in heavy traffic and also not knowing area. The person there said he is not taking anymore trailers that I have to another drop off site.MIKE S.
Moving Truck Rental in Haines City, FL at Double D Truck Specialties LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Haines City, FL 33844
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Tell customers who are renting for less than a day where to park their cars so they are not in the way.KERRY C.
Absolutely the worst customer service I have ever experienced anywhere. They actually told me after being there for over 30 minutes that â€œif I was in a hurry that I was in the wrong place.â€ The whole process took over an hour and half. I almost missed my appointment to pick up my furniture. Next time I need a truck or trailer I plan on looking at other rental companies.ALICIA D.
When I go there and the man had a very arrogant attitude and he told me that I need to wait and I waiting amost 2 hours and he did not offer to help me about nothing or about my problem and I had to call customer service to give me another car. Terrible service!Yadiel R.
Super nice people! I will be back again.Nicholas W.
Very old man took a long time even responding to us being there . Could have cared less we were even thereBrandy L.
Double D treated me professional and respectable and gave me the right equipment to use thank you double DCARLOS R.
The gentleman is to old couldn't hardly walk to do what is suppose to be done when getting a uhaul and when bringing it back the truck was dirty my husband and I had uhaul in ohio and this gentleman doesn't do what is required and very rudedarlene G.
No ideaAbram N.
Very niceMICHAEL ROSS M.
Provide faster service. I was there for 45 minutes trying to get my reservation that was made online.Javid W.
The real location is different that you gave meElieser M.
Quite honestly, this location was hard to find, and the Gentleman that waited on us was to put it mildly, beyond retirement years and no business even working. He could barely walk and simply was NOT polite or helpful. Just horrible location and service. Go somewhere else.Byron W.
You can not have an employee sick first, second employee with around 80 years old man can not do the best customer services for your company, and third I am still waiting for my claim number 401712781 any one contact me yetHector R.
Location was supposed to open at 12pm, at 1206pm I decided to call number in which I received and answer and was told they'll be there in 10mins and hung up on me. He arrived bout 8-10mins later. He wasn't the nicest person when he did arrive and took his time getting me signed in. I left with rental about 1235pmSabrina B.
We got here 15 minutes before our appointment yet waited over an hour for the employee to help one single customer. He was also very rude to the customers who were calling him as he began snapping on them. Also he was not technologically comprehensive. I paid ahead of time online and uploaded my drivers license to shorten the check in time yet he still asked for the license again and made me go to the truck alone to check for the key yet the key was 3 feet directly behind him. This was an AWFUL experience and the fact that there were no U-Hauls 20 miles of where I originally booked mine and had to drive to the outskirts or Orlando to receive awful service is disrespectful. I will never get another U-Haul again I've never had such an awful experience before.Allison K.
Great people helpful and friendly, and will go out of there way to make sure you are satisfied with your rental.Darian D.
The location is in lake Alfred not Haines city. I finally found the location by driving to one I seen open that was about 5 miles away. When i finally arrived he was just opening and he was pulling the trucks in the yard and checking the lock box. We went inside to do the paperwork and when he gave me the keys the truck WAS NOT CLEANED FROM THE PREVIOUS PEOPLE. I WAS VERY UNHAPPINESS WITH THAT. I WOULD LET THEM KNOW THAT THEY WOULD HAVE TO MAKE SURE THEY BRING DISINFECTANT WITH THEM.Samatha B.
No fault to the location. The truck was roach infested inside. I had take out for the movers. I left the takeout bag for 30-45 minutes. On opening the bag it had several medium size roaches in it. I had also a small box I carried inside the house and discovered around 20 roaches in it. Now I need to call an exterminator.Roy H.
Was locked up soiled and no answer on the phone only leave a message, which I did. Dropped off carrier at 17/92 on the 17th and the man was helpful. I would recommend this place.Bernard P.
Inform your customers that if they drop off equipment after hours they're going to be charged $20 I was never told that I would be penalized for dropping off something early I have used Uhaul a few times and everytime I feel like it cost a little more than you thinkJames P.
office was dirty and clerk did not wear his mask but sign said service declined if the customer doesn't wear mask, never received last bill,Judy J.
Awesome people at that location with a home type feel. Ms.Debbie is a pleasant and patient person. She's Awesome and takes the time to get things done right for you. I highly recommend this location.Raja J.
The person who attended me was rude Did not check the car millage they were not correct. Then they sent me to the wrong locationANGELA H.
It was supposed to be self pick up but equipment was not ready and needed to go thru office.victor V.