My pick up and drop off location was changed to a remote and inconvenient spot. I had to pay extra fees for mileage and gas. It's an absolute scam that this is how a business is operated.Parker L.
Big Bear Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hamilton, ON L9C2V2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Good Services by them.Akshar P.
Truck had next to no gas in it. The check engine light was on and the steering wheel was off centre. Not pleased with the price for this truck. I returned it the same day. Didn't receive receipt.victoria C.
This location is absolutely awful. I told them when I would be dropping off and when I showed up the one person working did not know how to do anything UHAUL related. I had a friend come and drive with me and I got a babysitter for my children and now this person was no able to check me out. He told me to just leave the keys and the next day someone would do the return when they came in. I told him this was unacceptable. I wanted to be there for the return to make sure everything was correct. It took me getting very upset for him to call someone. I then had to leave the store and stand outside as he went to the truck to check the gauge and vehicle. Then we he went in and talked to someone on the phone and next thing I know I have a receipt. I had to argue and wait 45 minutes for this return. At another location I had rented from this was not the case. It was so easy and seemless but this location was so awful.Kaitlynn L.