I picked-up the truck in cold weather with frost on the windshield, so it would've been convenient if the truck was warmed-up before I took it.
Wayne L.
Established Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, NH 03842
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When we went to pick up the truck on Saturday the 15th I did not realize until later that we took it off the property without doing an inspection of the truck with the representative at the location. He graciously helped back it out of the tight spot it was parked in and did assist in adjusting the mirror while I was in the truck cabin which I did appreciate. The weather was warm for a fall day and we had the windows rolled down in the cabin when we first got into the truck and drove out of the parking lot. It was not until later after we had parked the truck at our apartment and rolled up the windows that when we next opened the cabin doors we realized that the entire space smelled like a dog and we then realized there were tufts of dog hair buried in the seat cushions and on the floor rugs. This smell never did dissipate during our rental period. We also did not open the truck to look at the inside of the space until we had parked it at the apartment and opened the door to begin to load items inside. The truck had not been swept out prior to us picking it up and in addition to dirt and leaves there was even a dirty q tip left in the truck, it was hard to miss if anyone had opened the space at all to clean it before our rental. While the staff was lovely at the Hampton location I was very disappointed in the condition that the truck that was handed off to us in. Had we not needed to move that day I would have attempted to return it and see if another location had a similar size truck to rent as we had been notified on Thursday the 13th that the only truck size they would have available at this location on Saturday the 15th was the single 26' truck.
Abigail S.I got charged for gas and had filled the tank.
Gary K.Have longer windows of time in the day (9-4) for customers
John C.Absolutely nothing! John and Carlos are the best customer service reps for UHaul that I have ever had the pleasure to work with.
Michael C.