Staff was excellent, very knowledgeable and helpful.
JULIO C
A&K Power Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hawthorne, CA 90250
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Customer Reviews
- 4.5 Average Customer Rating
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If I can be honest I dont know how to explain this location only because when I got the truck I told them I might need it for two days, not one but two days. The lady said so can you get back to me the next day at this time. I said I can try I live in riverside which is about 65-75 miles away and alot of stuff, she said ok. Then I got attitude because I didnt get it back to her exactly at 5:30 that day. It's so frustrating when you tell someone somthing and they ingor you. I said two day she gave me one. Then the only good thing is she gave me one more day extension which I was happy about no fees applied. Then when I returned the Truck the next day early I should saw I returned the keys to the worker she had an attitude and said I will send your your receipt to your email no thank you no nothing but attitude. I wanted to tell her that she should fix her attitude when talking to customers but then I decided I get to write a review everyone gets to see. Then I get home and they call me and accuse me of not dropping off the truck said I left it in the moddles of the street or never returned. After I told the lady that I left it on thier property she said we'll I dont see the truck. We'll maybe if you walked out side next to the blue truck youd see the truck. Then she said ok well I will look for the key and see if it matches the truck. So you called me to accuse me of stealing or not returning the truck and didnt even look to see if the truck keys matched the truck. Are you serious. Well if you like to get back to me and apologize and or even refund me my money that would be great too because these people are horrible at thier job. Also when i got the truck the drivers door was fine untill i started drivingand the drivers door sounded lole the window was down, it would shut all the way so thank you for keep me safe. Thank you have blessed day.
JOSEPH PGreat service
MARTHA AI have rented from this dealer before. Kimberly was very nice and accommodating when I needed to extend for another day. However, she did not inform me about the $20.00 after hours service fee. That was a surprise when I saw my receipt. Otherwise, their service is great and their vehicles are in great shape.
VIRGINIA SPersonal not very friendly. Put gas on the same level before returning and still get charged for gas.
OLDRICH M