It was a great experience! Traffic is ridiculous in nky and Cincinnati!Diane K.
Moving Truck Rental in Hebron, KY at USA 1 Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hebron, KY 41048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Was quick easy pickup no constant up sell. would rent again.Joshua M.
Location was closed when uhaul was returned. Did virtual return.Adam N.
Very supportive and cooperativeBrad C.
The trailer was hard to hook up to my truck, that particular trailer design has no tongue jack. Maybe it would have been easier to maneuver and manually handle if it had been on level ground with no snow, but this trailer was extremely hard to lift the tongue and set it on the ball.Christopher W.
Rude worker. Parking lot snow covered. Not enough room for my uhaul drop off.BRIAN S.
It was all great until I was charged $10 for fuel, when I returned it with the same level. They did correct it after jumping threw 1 hour of hoops. Could've been preventedJames M.
Excellent customer service. Took time to verify everything and explain rules for renting a truck.Billie U.
Owner was very helpful with helping me park and disconnect my transporter.Daniel S.
Very easy to work with. Great location!Daniel S.
First time using a u-haul and moving and had an excellent experience. Pick up and drop up were super easy. Truck was easy to drive and was able to haul all my needs.Katelyn A.
Reserved rental at a place that was 1.5 miles from my house. Reserved the rental a month 3 weeks ago. Received a call one day prior to moving and was told I had to use the location that was 17 miles away. Original reserve was 8 am for 6 hours. Now the new location was not until 10. When arriving at the one 17 miles away the uhaul was not there. Didn't get the truck until 10:30. Then I couldn't even return the truck to a closer location. Not organized!!MEGAN S.
Manager was very helpfulKaren B.
The pickup location was excellent. My one complaint is with Uhaul directly. When I made the reservation, it would not allow me to only reserve the truck for 2 days. As it turns out, I turned the truck in 3 days early. I would normally expect a refund for a transaction like this.Matt H.
The mobile pick up and drop off app is a joke and very confusing. You have to talk to someone to figure out how to turn on location services through your server, while using the app. Not just thought the app or by having location turned on. They did not tell me what to expect with drop off and pick up, gotta take a selfie and be able to take a photo of your license, where you parked, to show that it is clean, and the fuel gauge and odometer. So your camera better work perfectly. You have to guess your gas depending on the vehicle and the fuel gauge. It honestly took an hr to pick it up. Not easy the first time.Shauna E.
Drop off information was never provided and resulted in issues with our bill. During this crazy time I'd expect more information if they are going to expect more from you. Poor communication from Uhaul.Taylor P.
Shannon was pleasant and helpful at check-in. I was thrilled to know that the van was disinfected before my use. Indefinitely will you this rental company again!Martha L.
Returned truck after store hours. Connection with my phone would not work. After talking to 3 people and holding on line for 65 minutes, they were finally able to help me get the truck returned. Not happy with this option and wasn't going to pay extra $20 to have store do it the next day.juanita F.
Did a drop off onlyRobin B.
I was given the Uhaul with less than half a tank and this location charged me $100 for fuel. I shouldn't be charged that much when the vehicle wasn't full to begin with.David C.
Excellent experience No issuesdoug G.
Employees at this location are very helpful, made my pickup very simple.everett B.
I reserved a truck closer to my home and then was told it was unavailable. I had to drive and additional 20 minutes for pickup.Greg M.
One of the cleanest and most professionally run U-Haul businesses I have rented from! I will use them again!Janet B.