The attendant was "High" when I got there,was not trained properly on drop off procedures, gave me wrong information on how to drop off the trailer. I had to make 3 phone calls to different U-Haul offices to get information. I ended up having to go back to this location, the attendant called his boss,the boss had to do the check-in. I spent another 2 hours that day on drop off. I had to travel back 4 hours to home that day. It made for a very exhausting day. I do not recommend this location.
CANDACE F
Fair Way One Stop 17
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in High Point, NC 27260
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Just gave me the keys and didn’t inspect anything with me. I paid for a dolly and when I started to do the moving I realized the dolly was broken.
LEANDRO YThe attendant didn’t barely speak to me, expected us to move the trailers that were blocking in the one that we rented. Just nothing professional
KARI AThe man who owned the building was 40 minutes late and had an attitude with me even though I was waiting since 8:30. I was aware that he probably opened at 9 so I waited the 30 minutes but even at that time he didn’t arrive until 9:40. When I told him that I was there to pick up the U-Haul his tone seemed very annoyed and responded with “I know.” I didn’t appreciate his attitude, especially since I was the one who had to wait on him.
Denise SGreat customer service
Kevin G