Moving is so stressful! This location couldn't "promise" me a 20 foot truck. I did get it though...
Patricia S
I&P Mechanic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in High Prairie, AB T0G1E0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Firstly, I wasn't guaranteed a 20 foot truck because I was moving from a small town. I did get the 20 footer and was asked by another UHaul place to tow a trailer at no cost to me which I did. The drop-off site in Calgary was huge and not clearly marked and I was in the wrong location. Thanks to the man there, he got me and the trailer to the right location(no minor feat!). One person on the phone said she could get the $50 promised for the trailer back into my bank account as all was done via Interac. My $100 deposit will likely not get to me due to the postal strike. !!!!!!!!!!!!!!!!!!! NOT IMPRESSED !!!!!!!!!!!!!!
Patricia SAfter I inquired about a rental but needed to get dimensions on the vehicle to be hauled. Which was going to take an hour and a half as discussed with the agent in High Prairie. I received a call from UHaul in Calgary wanting confirmation within 10 minutes. There is no need for six emails per rental. These are the only things that I think could be improved upon. But other than this it was excellent service.
Wade HDropping off the trailer I was met with a guy that could not help me at all as he did not speak english. Was told to drop the trailer and that was all. I made sure to leave my name and number on a card in the office, as well as take pictures of the trailer as I parked it. Not sure as to what should happen but that didn't seem right.
Justin TExplain the charges better as I booked for 2 days and only needed for one and was told I’d be credited back if brought back earlier but when I returned found out that there was actually a two day minimum charge.
Steven D