There was a little wait to be served but otherwise the total experience was excellent.
CRYSTAL C
Springers Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Highland Springs, VA 23075
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkI believe I was charged twice can you refund my 22$
Deon BRates were outrageous, staff was rude and unprofessional. In addition the process was not clear or efficient
Ameerah SI drove the truck for miles and was charged for 10 gallons of gas
Abe MYou need to make sure that all of your vehicles are checked when turn so that the next person will not drive off in a dirty truck from the front of the vehicle to the back of the vehicle. I also a rental vehicle should have at least a quarter tank of gas before pull off the lot or location I recommend a half of tank gas and return it back with a a half of tank of gas. Other than that everything else was okay the staff was very respectful and very greeting nothing bad toward them and like I said I would definitely come again and I hope the next time the truck will be clean with gas in the tank. Thank you for having a truck that I could use.
Westley Y