My whole experience was fantastic, I have nothing to complain about. Highly recommended
chase b
Carters Family Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Holly Hill, FL 32117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Could not log in on app to receive truck spent a hour on the phone finally the store opened and was able to get things going
Michael MWish was told the truck had no ramp…
Tammy WFriendly convenient location.
SHELLEY CThe owners are rude. The first issue was their system was down, so I wasn’t able to utilize the mobile check in. When i called, the owner answered “ Hello it’s Carters Family Rental, we’re not on but what do you need “ . Strike 1, rude, you don’t answer a phone in that matter. After speaking for about 3 min, she finally open the door to assist me because this is now the 2nd time their system was not working. Instead of listening and understanding that the system was messing up prior to this rental, she preceded to try and lie and say I changed the pick up date and time . After that did not work, she told me “ I REALLY DON’T GIVE A CRAP”. Overall experience is rude, I WILL NOT refer them to anyone for any type of rental! Customer service is poor, you don’t treat PAYING customers like that. By them representing UHAUL, it’s horrible because it makes the company itself looks bad !
April J