It was an after hour drop off
Sherman T
Hope Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hope, BC V0X1L4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My experience was just adequate. When booking the smaller trucks were not available in Hope and since you pay for mileage it makes no sense to book and drive 30km! The staff seemed frustrated with the booking system and so was I as changes were made to my booking without my knowledge (it took 2 staff and 3 tries to sort it out) and although they were well-intentioned they were not what I wanted. the booking price was misleading. In the end it was only $15 more than my initial quoted price not including the fact I had to book an oversized truck for my job because they don't have the smaller vehicles. People must print out the quote and bring it with them as the details are not available to agents. the full cleaning was not done but then they said I didn't have to clean that part which was good. The only reason I would recommend it, is that it is the only option in Hope.
JOY RThey were Great! Thanks for your help.
DARREN SWe were to bring it back by 430 on the 6 and we called 5 minutes to 4 pm noone answered the phone got there at 4pm exactly and we're leaving. The woman was very rude and judgemental. We had an issue with our truck on the 5th and had to be towed by Hope towing and just needed the uhaul to transport our rv to thw campsite we had booked which was about 30 minutes away. Took uhaul back to campsite so got charged double the mileage which should not been the case if ww could have dropped it off like it ws supposed to. Never again will we use uhaul if that is how your employees scam to get more money. Would never recommend your company to anyone now.
ALLAN CAll Good Very Helpful Answered all my questions
KEVIN M