My booking was changed at 8pm the night before i reserved the truck (even though i had confirmed it at 4pm) to a different pick up location (different community) as well as a different truck (without ramp) this caused a lot of stress and confusion and was very unprofessional as i made the reservation a month in advance. The Hope location was very helpful with amazing customer service - the only reason i am giving this positive review - all other parts of dealing with uhaul was terrible and unprofessional, would not recommend uhaul.
REBECCA PEARS
Hope Towing Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hope, BC V0X1L4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Very efficient return service. Great customer service.
Sandy StrukoffIt would be nice to allow after-hours drop-off, but it wasn't too much trouble to bring it in the next morning.
Jacob CowanEverlyn is a good and helpful service agent Thank you
Simon NamOutstanding experience with Hope Towing staff and the trailer we rented. Thank you!!!
Lou Araszlany