Had a reservation for a trailer at the emira hieghts n.y. location but they were just so rude an nasty that I walked out. Had a similar experience last time and thought it was just a bad day but now I think it is a management problem. I have rented equipment from uhaul many times and have never had a problem with any other location.
Terrence H.
Taylor Rental Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Horseheads, NY 14845
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Drop-off could not have been easier.
Michael H.Cargo door is sticky and hard to open and close.
David B.My issue wasn't with the agent it was with uhaul it's self. I rented a truck for $29.99 I picked it up around 4 pm then got told have it back by 10 pm well it's $29.99 per day a day is 24 hrs either way the truck got back by 12:30-1:00 am was a lil late but still I paid for a day well uhaul charged me for 2 rentals I think Penske or Ryder is the way to go from now on. They steal your money by charging full rate and not giving you your 24 hrs. Then charge double if a lil late screw uhaul
Robert C.I don't/didn't se any place for improvement at this location. The two men I dealt with were professional and on their game with representing U-Haul, and Taylor Rental.
DENNIS G.