Good customer service, 1 improvement would be communication about extra supplies ordered. Asked for 4 packs of moving blankets. After arrival was informed they were sold out. Small town not many options to aquire what we needed.
Michael K
Anchored Firm Ventures Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, BC V0J1Z0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was closed when I dropped it off. I was asked to leave it there.
Doug LUHaul is a scam I have spent more than 6 hours on the phone with them. The truck was faulty and Ruined my mattress, books, notebooks. They input the wrong person as the primary contact even though it is my credit card, my email, my telephone number, my contact information and now it is making it difficult to go through the insurance process. They charged me an extra 8 days even though the truck was returned in time. I had to call and have that reversed. It has been a nightmare
BRYAN BThe pickup location was clean, but it is right beside the highway, so it was very loud and hard to hear.Picking up took me about forty minutes on the phone and dropping off was easier.But then I was overcharged, because somehow the computer thought I needed to take the u haul truck back to prince rupert, which we live in houston.So we drove it only five kilometers, and I am still showing up as owing money on this contract! I was on the line with u.Haul forty five minutes after trying to return it.
Douglas KNothing
Susan J