the trailer I rented had a lock with a combination left on it.. when we got to storage unit, had to return to location and get combination for lock.. perhaps when some haul equipment is returned.. also look at the back.. I thought trailers were opened for inspections? the service rep at this haul was very nice when we arrived to pay and load up the trailer..
marilyn z
Studemont Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was an easy drop off process... the person that helped me was friendly and the location was very convenient for the Heights/rice military area.
ELISE RWhoever the lady was who checked me in was RUDE!!!! Like the worse person I have ever encountered in a professional setting. She didn’t speak, she just looked at me and said, 9:00am. Because I arrived a few minutes early for the pickup. I was told by another rep that I could come early since it was mobile pickup. I wanted to check her so bad!!! But I already had enough going on with moving. Then when I came back to drop off, another customer was trying to beat her up for being rude to her: I hope I never see that lady again!! The move date was 03/07/26 in case you need to know who it was. Ugly mean self! I’m a very kind person but she made me want to fight today.
Nicole CAgent did a great job despite being very busy. Repair man in Richardson did a great job also replacing flat tire.
Michael CThe rep for U-Haul her name is Deborah. She is the best, took her time with me explained everything detailed and I was very pleased with the use of the uhal truck in the return was a pleasant experience. Most affordable too.
Marlis C