Janet was very pleasant. She assisted us with making sure we had the right size vehicle. She asked what we planned on moving and made sure we had the right equipment to ensure the painting was transported safely.
TREOPIA C
W 18th Street Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The young man at the counter was courteous and respectful. Very quick with the transaction.
jose cMy fiancé is in the hospital having emergency surgery and I needed to move her belongings out of her apartment and into my house. So, I took an Uber to the West 18th location to pick up a truck that I had reserved online. Once there I used the Uhaul App to check in and was told there was no truck available for me. I called customer service, and was informed the closest truck was at the W 34th location. So, I had to take another Uber to that location. Once there I was told the same thing, that there was no truck available for me. After several minutes I was informed that they had a "One Way" truck available, but it would cost me more money!!!! So, not only did I spend $40 unnecessarily in Uber rides, but I also had to spend more money on a truck. Horrible customer service and horrible way to do business. If anyone would like to discuss this further, I can be reached at 281-455-3155. Bryan Dye
Bryan DThe Guy behind the desk was very friendly and made the van rental a great experience!
CHARLES TOnce I read the instructions and chatted with support I did not have a problem with the mobile pickup! The check out process took about 30 minutes. The truck drove like a top!! Radio worked good. The air and heat worked. I am very pleased! Thank YOU U-Haul!
Debra C