Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Veterans Memorial

1730 reviews

12455 Veterans Memorial Dr   Houston, TX 77014

(281) 444-6889

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 444-6889

12455 Veterans Memorial Dr
Houston, TX 77014

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Houston, TX 77014

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1730 reviews

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Write a review
Rating:
3.0

Returned equipment less than 5 minutes after due time (was not checked in until about 10-15 minutes after due time) and charged an entire extra day. Equipment was well maintained.

Patrick H. 
Rating:
5.0

Everything was outstanding and I was impressed by the service that I receive

Steven F. 
Rating:
5.0

Great service!!!

Tanny V. 
Rating:
2.0

The vehicle that we reserved was not there when we arrived. The gentleman behind the counter did provide us with another vehicle that was somewhat hard to describe in a few words other than a giant piece of crap and very unacceptable interior had to of spent two hours cleaning the inside just so we could use it for our church function. A vehicle was completely unacceptable.

Edward K. 
Rating:
3.0

Have the representative double check on final payment. I was overcharged $43.86 on 4/2/21 and still waiting for reimbursement of $43.86, 4/4/21.

Elena V. 
Rating:
5.0

I was skeptic because the reviews I saw online, but I was positively surprised.The man welcome me nicely and polite.Transaction really fast.I am satisfied.

Enea M. 
Rating:
3.0

The cleanness of the truck inside I clean the truck myself and I had to put gas before I use the truck.

TODD J. 
Rating:
5.0

Everything is excellent

Delmia C. 
Rating:
3.0

Felt like I was an imposition to this person. Would not use this location if I had a choice

Susan W. 
Rating:
1.0

Lady at the desk was very unprofessional. Needs to learn how to do they job properly

dwight S. 
Rating:
5.0

No comment thank you.

Bryan V. 
Rating:
3.0

Van needed cleaning and had odor. I was late arriving for scheduled reservation time so the van reserved had been released. This was the only van left to rent.

CHRISTOPHER B. 
Rating:
1.0

2:00pm was put on contract. After run around finally got truck at 4:30. Original contract was 10:00am. This whole experience was a cluster. Cost me $167 more than it should, because y'all are incompetent.

MANCE W. 
Rating:
3.0

Stop asking people to take a pic of private information for download. IE: drivers lic

ERICA L. 
Rating:
3.0

We were there at 7:00 a.m. and no one was there to open up. I used my app to return my truck.

Lanita H. 
Rating:
5.0

Overall great experience

Chris Z. 
Rating:
4.0

Cut down pickup time in line. Even with pre check in the wait is too long. I'm patient but every time I've been you lose at least one customer in line.

RUSSELL H. 
Rating:
5.0

The customer service was excellent and the attendant was very professional. Mr. Carbajal was very helpful and represented the U-haul family well...

PRAITELE W. 
Rating:
5.0

To whom it may concern,  I reserved a 26' truck for today at 10:30am at the Richey and 45 North Freeway location. When I got there the system was down (which is understandable) but the truck I reserved was not there because the young lady told me it is still in the shop being repaired. That's unacceptable. Why would the system let me reserve a truck that's not even functional let alone available. I was directed to call corporate to get find a truck myself. (Not good business etiquette). So I did and to no avail to my situation their system was also down. The agent there told me he would call me back when the system becomes available. Two hours later nothing. I ended up calling them back myself and the system was working now they referred me to another location (Veterans) with an available 26' truck. The problem is I reserved the truck at 10:30am because that's the time I paid the movers to move me. This caused me to pay for 2 hours that wasn't towards actually moving.  Now, in all fairness I would like to be reimbursed for the loss of money and time due to no fault of my own.  Here's my reservation number 23351719 My cell is 8328736343 I look forward to speaking to someone in regards to this matter. 

Pamela R. 
Rating:
5.0

Truck was extremely clean and good condition. Great customer service.

Brenda V. 
Rating:
5.0

Great product and great service.

Warren C. 
Rating:
5.0

Great reps at location!

Lillian M. 
Rating:
4.0

There always room for improvement in life

Gwendolyn S. 
Rating:
2.0

First charging more than $19.95 to rent d truck is not true.Honor what on d sign on d truck says.I rented a truck today and didn't go over twelve miles and paid all most two times d price.Honor what d sign says on d the truck, For only four hours.

RANDY D. 
Rating:
3.0

The rental office need to inspect the equipment before renting and repair what is needed

Bill L. 
No reviews have been submitted for this location.

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