These are scammers the entire family work at this location i reserved a 15 in uhaul i got there it wasn’t there the manager tells me an my sister to come sit in the office then proceed to say i be back and i hope y’all don’t steal anything out of my office so he comes back and say the uhaul i reserved is not there while i’m in his office he hasn’t told me the reason why my reservation truck wasn’t there i asked him can they send me to another location he proceeded to say i can’t do that so i asked can i get some of my money back since the one i reserved wasn’t there he tells me i have a smaller one but i haven’t checked it i really needed to move my things so i asked the guy if i take this one can you please help me get some of my money back because i reserve the 15 in he says this is all he can do for me we walk outside to look at the truck and after he takes my payment he says oh there’s my niece pulling up in the one you reserved i’m thinking this is really shady he says he let his niece use it and she been in it for 2days so you mean to tell me he’s letting his relatives use uhaul for free and paying customers like me have to pay and get scammed out of what i actually purchased it’s ridiculous and that guy needs to be disciplined for his actions i may not be the only one there trying to scam and get over on this location need to be checked to see all the ghetto things that are going on up there!
SABRINA W
Rapid Lube
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service
Simone SExcellent customer service and support.
thomas uHave some bigger trucks at that location
Demetrioua MNeed to help more to the costumers at the time hooking up the equipment
Edwin M