The dealer/rep cancels the online reservation once u return the vehicle saying u need to get contract not just reservation. instead of moving the online registration to contract phase he cancel the online reservation. He made a new reservation at the dealer location again and make the rent twice by entering details by himself and ask us to contact u haul for refund. I’m very disappointed with U-Haul service for getting rental charged two times and never recommend anyone to visit this place as I don’t want u to get charged twice.
SAI P
Tripod Concepts LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77036
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