They over charger us even tho we brought the truck back in time. Never againPEDRO V.
Moving Truck Rental in Houston, TX at Space City Self Storage
(U-Haul Neighborhood Dealer)
Houston, TX 77045
Services at this Location:
- Mon: 9 am - 5 pm
- Tue: Closed
- Wed: 9 am - 2 pm
- Thur-Sun: 9 am - 5 pm
Special Operating Hours
- 6/15/2021 - 6/16/2021: Closed
One-Way and In-Town Local Rentals in Houston, TX 77045
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Victoria was very rude. It was my first time ever getting a uhaul so I had a couple of questions and she was very rude and inpatient.RENE O.
Victoria is a gem! Love her! So helpful!RICHARD W.
I left my car and house keys in the uhaul after I had locked it and out the key in the lock box. I did not realize it till after. Should be some kind of way for you to contact someone and have them assist you. I put them down when I was taking pictures like the closing on the app requsted.KIMBERLY C.
Always a pleasant encounterDelia C.
Very old truck and very bad costumer serviceRuban C.
Customer service wasn't professional. Uhaul Store employee/storage manager was very condescending . I would not recommend this locationJAYDA F.
The sales lady was excellent she helped me out and showed me what all I needed to do she's a good worker thank you again for your service.GAYLE H.
The lady attendant has VERY, VERY, VERY Poor Customer Service!!! Also, PLEASE BE AWARE, IF YOU RETURN THE RENTED UHAUL AFTER BUSINESS OURS (even if it is within your allotted time/rented), YOU WILL BE CHARGED AN ADDITIONAL FEE YOU DO NOT GO ON LINE AND COMPLETE A RETURN FORM. I was charged an extra $40.00. I only rented a $19.99 truck for 24 hrs. I WAS NOT PLEASED AT ALL!!!PLESHETTE D.
The truck share process was not clear the lock for the key was on the back of the truck which should have been stated in the instructionsKimberly F.
Good professionalism, friendly, excellent customer serviceAMANDA R.
The amount of gas was exactly the same yet I got charged extra for returning it with less gas...Nicole K.
Terrible customer service the woman that lives on the property is old and short tempered she huffed and showed her piss poor attitude the entire timeDARLEEN H.
Service was excellent. Had no problems.CHADRICK C.
Ms Victoria was an excellent in U haul. I recommend this location to everyone because of the pads, boxes, dollies and clean U haul Vehicles.Johnie H.
No one was available to help me when I called. I had problems with after hours check-in. I tried calling and lady was rude. Still have no resolution because customer care could not help me kept referring to location of drop off. Customer service left message for office to call .days have passed and still no call.YOLANDA D.
The lady inside the store was rude at first then after I struggled for about 30 minutes trying to complete the mobile pick up she came and offered her help.Tisha T.
Nothing you professional and courteousLaVinia H.
I wish i could remember her name,anyway customer service was really amazing and very friendly lady.JOSEPH C.
Awesome customer serviceDelia C.
I only have bad review because after I rent a uhaul here my debit card information was stolen and $200 dollars were stolen from my account. No one else got ahold of this information but the person who assisted me at this location. She even has a picture of my ID because i couldn't upload it on my phone so she uploaded it from her phone.. I have to cancel my account and file a report.Renee H.
The attendant was extremely rude and very unprofessional. I tried to ask her a question as the equipment I ordered was not in the van. She yelled, "we're closed" and proceeded to close the door in my face. I knocked on the door again and told her I don't know how the procedures goes but the equipment I ordered was not in the van and she didn't have to have an attitude with me as I don't want to be charged for something I don't have possession of. She became irate and yelled, "I can be rude. I can close the door in your face we have no one here to put the equipment on the truck that's why it's not on there" , and she slammed the door and walked away, once she saw my brother recording her.Latonya A.
I like not having to deal with anyone but having to redo information that you already put in is time consuming and I guess it was a good thing I didn't have my old phone because I wouldn't have been able to take all those pictures. ThanksTerrance T.