Management not willing to work around extra days due to snow storm was very disappointed
MARKEISHA J
Copy and Postal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Next time offer the insurance, don't just bring it upon yourself to charge without offering insurance.
VERONICA OI was told by the representative when I picked up the truck that it would be noisy. I got about a mile away from my destination and my Uhaul broke down in the middle of the intersection! The location was closed so I called roadside assistance. They sent a repairman who told me they NEVER should have rented me that truck due to the maintenance history and that someone RIGGED the transmission! He called for a tow truck to being it to my place but the movers had already been waiting an extra hour and they couldn't stay to unload the truck! I had to wait till the next day for movers to come back, they charged me another 2 hours minimum and I had to take an extra day off work. Once they finished I had to call roadside assistance again to have the truck towed away. The next day, the store manager had the nerve to call me and ask why I hadn't returned the truck. When I politely told him off he said "oh nevermind " and hung up. Ive been trying to get reimbursed for this tragedy for days and noone has called me back! Uhaul, I want my money back ASAP!
CECILY GVan had a terrible odor of urine.
Nicholas SNothing everything was great
SEAN W