Online rental, check-in and check-out were easy and smooth. The availability of after-hours return is also very convenient. Staff was very friendly.Angeline G.
Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Dairy Ashford
Houston, TX 77077
(24 hour access - outside units and designated interior halls only)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Boat storage
- RV storage
- Vehicle storage
- habla español
One-Way and In-Town Local Rentals in Houston, TX 77077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The girl I worked with at the checkout counter was the fucking shit. love herSAMUEL S.
Good place to go to.Adam B.
Nothing needs to be done. This location was clean, effcient and professional. Fast service, in and out fast.WYATT NICK W.
My experience was great !! Great customer service as wellJEREMY D.
Improve in customer service...improve by letting go the front desk people, they lack in general of everything...might as well work in a tate prison...very bead customer service.FRANCISCO M.
Customer service was horrible from start to finish....the female in the morning was terrible and the male before closing was the worst. Their customer service skills need alot of improvement i dont like stepping feeling like im in jail.FRANCISCO M.
The folks here are great. We ALWAYS rent equipment here, and so should you.ROBERT M.
the customer service providers are very rude and disrespectful. the lady cynthia at this location does not need to work there. she doesn't know how to speak to anyone. she needs to be removed from her position speaking with people in that manner. i will never do business here again. i was charged for things i didn't know and no one told me and for charged for a day when i only had the vehicle for less than 4 hours. i demand a refund for the charges and the help that wasn't given by her.Marquis R.
Best uhaul experience ever. Staff was friendly & courteous. The online experience was easy. Great job job.Dana H.
Rude as hell. No masks.Roxy M.
I reserved a truck 2 weeks in advance. I called the day of moving and find out my truck was not available. They gave me a smaller truck with no rail to roll big items up on and i purchased a dolly. My move was more trips than i had to make and harder because i had to pick up heavy furniture to put on the truck. With that being said it cost me more money and time. This was the worst move ever. If i would have recieved a courtesy call or email it would allowed me to take different actions. Thank you.Donna B.
The truck was out of alignment. It pulled right. The staff did not wear masks anywhere in the store. One was obviously sick.Christopher G.
The sales rep who helped us was friendly and helpful and knowledgeableRUDEFORD N.
I'd returned a truck there the previous week but the system was down so they helped me check it in manually. The next week I went over to return another truck and it wasn't my assigned return location but I had put in no preference and it was 24 miles away so they told me they couldn't help me and I could call uhaul and get it changed which I did. I felt they weren't really interested in helping me and there were no other customers around so while I got everything handled the customer service on the phone was more helpful than in person. (I gave the person on the phone a good review already)Nancy S.
Have been to many U-Hauls in a great many states. This location is above average, so I do choose to go here. All my transactions here have been no-nonsense, and that's a benefit. Renting a vehicle is not a simple process. U-Haul has sped up the paperwork requirements over the last decade, thankfully. The computer systems/servers seem often to be problematic (throughout many states). And while I do understand the reasons for picking up complex business systems on secondary markets, most of the poorer reviews could likely be fixed with certain upgrades. Those systems fail most often when they're overloaded, which means times of high use, which means lines getting backed up, which means frustration on both sides of the counter... I mitigate this for myself by scheduling my visits to U-Haul with these realities in mind.James Q.
Thanks for the amazing customer serviceADEWALE O.
Customer serviceAaron W.
All good.SARAVANAN K.
Cynthia IS ABSOLUTELY the most amazing customer service / management representative I've ever encountered. Very professional as well as personable. She and Roger treated me and my daughter with alot of patience when my bank card had issues. Over 1 hour she maintained her composure and calmed me down. Please recognize how special is and her worth to bring and keep customers who refer others to this location. I would go to her store even if it were out of my way. I hope she and roger know how important this interaction was to me. Most sincerely JuliaJULIA D.
Employee was not wearing a mask, the other older gentleman DID wear his mask. He was polite.Christopher N.
Well it wasn't exceptional service but overall he did a good job and I would recommend anyone thereTROY T.
Love the rent by phone option. On site staff was also very friendly and helpful.Chad S.
training employees for a better customer serviceJAVIER L.
I had issues with the online 24/7 pick-up app. Will not use that again. However, after giving up on the app and went to the location office, the employees at location were very helpful.NELS H.