Employee was about 10 min late to work. I understand; it happens. But she never acknowledged it and the fact that I was waiting for her, even while I had to continue waiting for her to login to the system, etc. I don’t believe that is great customer service.
Evan M
Studemont Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service was 5-star. The lady who helped me was very helpful and knowledgeable.
Edward APeople that work there were very understanding
Neal HHave no comments on improvement
Susie wWe only received five blankets, instead of six and then got charged for having one missing. Very displeased.
Michael T