Accuracy. They printed out a contract showing the truck had a full tank of fuel. It only has 3/4 of fuel. I told the guy there, he came and took a look and said ok. The contract was never adjusted. I took pictures and I returned the truck with 3/4 of fuel. Secondly, they printed out a receipt saying the truck was brought back under 3/4 of fuel. I took pictures of the fuel gauge before and after. I’ve never experienced this with U-haul except for this particular location I’ll never rent there again.
KENNETH W
Gem Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Humble, TX 77338
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Personnel was very professional and friendly. Genuinely good people.
ROYNELL RExcellent customer service
CASTALIA II am rating only above average because I wasn't personally there. Unfortunately, I had to get the trailer recovered, but I am thankful it was taken care of, not stolen and the cost / information was sent to me afterwards.
RAYMOND JEarlier weekly hours of operation.
Marvin R