The drop-off location again was fine. No problems at the drop-off location. Other than it was quite funny to me that I was charged $1.10 for an extra mile when I dropped the truck off a day early because I didn’t rent the U-Haul for two days however they charged me for two days And on top of that I had added extra gas into the U-Haul from what it was when I actually got it. Also interesting and funny to me how they don’t give you a place to critique the U-Haul place that you rent it from not the location and drop off place with the actual people you rented it from they give you no place to leave a review for where are you rented it from so even though the review I’m giving is a great review when you look at was the place clean? Yes, what is the drop off location great yes what is the pick up location great yes OK yeah you got a great review because you’re asking me the wrong questions
sheryl s
Gem Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Humble, TX 77338
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Steven did a great job taking care of me. U haul called to tell me that my tow dolly would not be available at this location on pick up day, and I could pick that up at a Kingwood location. Mr Steven made sure to have a car carrier available for me at his location, so I wouldn't have to travel out of my way for it. Outstanding customer service!
DEBRA RThank you for your service.😊
CALVIN BPassenger side mirror kept moving luckily I have a passenger who had to keep repositioning mirror thru out the hold trip very unsafe
KEVIN DThere is road construction in front of the location however Steven (who run location) is excellent, he cleaned, disinfected and was pleasant to work with.
CHAD S