I originally reserved to pickup in McKenzie. Immediately after my reservation, I got a call from a lady saying that my location was moved to Huntingdon and that they would give me a lower fuel rate, I indeed did not get a lower rate. Pretty disappointed in that, as I had to drive 20 minutes to get the U-Haul rather than 5 minutes down the road.
Bethany C
Hometown Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntingdon, TN 38344
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant seems to have alot if social anxiety and potentially a lack if awareness how their words actions cone across. I meet with the attendant earlier in the week and picked up on these potentially poor soft skills and this morning chose to use the mobile app. Which seemed to frustrate this individual as he went so far to say he hadn't done a transaction OK that manner. It was an extremely uncomfortable situation both in how the transaction was reprocessed. I left with the intent to keep the truck for 12 hours but the attendant seemed irrigated and told me I was lucky cause he had someone wanting it tomorrow morning. Horrible customer experience unnerving.
Donald SMy original pickup point didn’t have the truck! The two people there had a very loud and obnoxious discussion about why the truck wasn’t there, very unprofessional! A reservation was made 3-4 days prior to needing the truck and it wasn’t there. I ended up having to drive an extra 40 miles round trip. That site was well run. I still ended up paying for the extra miles at $1.00/ mile.
Dean WThe customer service at hometown storage (036357) is top notch amazing. Super friendly and helpful. I would highly recommend this location to anyone.
Micheal GEverything was good with my experience at this location. My only complaint is the 20 dollar fee for returning the truck after hours. Read the fine print on your contact.
RICK B