They ripped me off. Tried to sneak in an overcharge by sending me a receipt 10days after my rental that charged me for 2 days when I rented 1. Also charged me for extra insurance that wasn’t on my contract. And charged me $6 for gas when I returned it with MORE gas than was necessary. Most people wouldn’t even notice I bet. What should’ve cost me $50 cost me $115
Michael B
Cube Smart HSV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35803
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Customer Reviews
- 4.5 Average Customer Rating
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JAMES PThe truck we received was in bad shape. The air conditioning would go out every time we went up an incline or had to speed up. The shocks appear to be bad because it bounced terribly when we went over a bridge or bumps in the road. There was a cracked/broken mirror on the passenger side. The counter worker was really nice. He had us in and out pretty quickly. The reason I wouldn't recommend this location is because of the condition of the truck, not the service.
Tamara DFairly easy operation, pleasant people to work with.
RICHARD GIt was okay… check in was fine. The actual uhaul staff for scheduling in Alabama was awful. If I could rate her 1 star I would. Please call me if you want more info on the bad review. The Alabama scheduler deserved all of it. The gentleman at cube smart was fine.
GARRETT B