I was sold a padlock that I didn't open until we had loaded the truck. Lock would not fit on tailgate door. Too small.Bernard M.
Trailer Rental & Towing in Huntsville, AL at Storage Sense Huntsville
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Huntsville, AL 35803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The employee could not speak english.... AT ALL!!!! Worst customer experience in my life. I waited on hold on the phone for over an hour and then got disconnected!Scott W.
District manager changed us to a larger truck, which we really appreciated, but we were delayed a day after finding one of the tires was flat that took over 5 hours to get replaced. Part of the delay was not being able to get through to roadside assistance. Call kept dropping off after hearing messages that it was transferring. Tried to get it fixed at the local U-Haul facility, but they could not fix it. They were able to get through to Roadside Assistance for me.DONN H.
Excellent customer serviceRenato B.
I was charged for an extra day because I was a few minutes late to return the truck. I was then not allowed to use the truck for extra day that I had paid for. The women working the counter was extremely disrespectfulDaniel W.
I had requested to pick the truck through my phone & that did not happen. They have three lock boxes and only one works. I had reserved five dosen furniture pads and they didn't have any. I had to gey them from another location. This location caused me a stressful morning and time delay with my moving/movers as well.Viridiana C.
Customer service was excellent.Dan G.
Our experience was amazing and a thousand kudos to Ms Brenda for helping us and making our move painless!!christine M.
Have them visit Karen or Paige at UHaul @ storage Sense. They were truly helpful.Timothy B.
Brenda was the best.Robert W C.
I dropped off the truck after business hours. I used the online check in and vehicle turn in instructions and it all went very smooth.LESLIE C.
Sweet people! And they made it easyMiranda H.
Doing a great job, the website is user friendly, and keep the great friendly environment. I have absolutely no problems or complaints. Thank you for the service.Frederick J.
I just wanted you to know, Brenda at the SouthParkway location is the best. She is always so helpful and kind and a pleasure to do business with. thank youDEBORAH B.
I rented a 20 ft. long bed, U-Haul truck for 24 hours at Storage Sense. They provided a fully functional and clean vehicle in every regard. Did not have any issues. The customer service representative was friendly, efficient, and helpful in every regard. I was fully satisfied and will definitely return when I require use of another moving truck. They also provide 1st class indoor storage areas. They treated me very well and professionally. I will definitely recommend the use of this company to all of my tenants.William M.
The lady that helped us was very rude.Derrick C.
Very easy rental. Asked a lot of questions about the towed vehicle thoughJoseph T.
I want you to know that I was charged for the insurance automatically. When I asked why she told me it was necessary. I know that is not true. I would appreciate a refund for that expenditure. Thank you! RSRichard S.
Great and quick experience!NELSON S.
returned truck no one there but you charged me for another day for 1 hour will not go back thereLarryII S.
It was the best and easiest rental experience we've ever had. Our truck was ready and clean, the office was spacious and clean, and the staff was friendly and efficient. I would definitely recommend Storage Sense and will go there again next time we need a truck.Daniel K.
A very pleasurable experience. All equipment to include truck were very clean and upkept to Covid standards.James D.
I accidentally rented the wrong trailer. I needed one with a ramp. A really nice lady helped me get the trailer I needed, even though it was my mistake. I would have been bummed out if she hadn't saved the dayNeal W.
Staff was friendly and courteous..,although not masked.James W.
I was in an emergency situation and needed a truck ASAP ! The process was speedy and efficient and I was on my way ... I ended up needing the truck for a few more days ... Gave Brenda A call and was told no problem and the process was quick and easy ! Your prompt Service Saved Me ! Thank You So Much...I really appreciate all you did for me in my time of need !! Also, prices of the Rental was well within my budget range ! Thanks again, CCO, HSV,ALcharley O.