The worker was mean and disrespectful to every customer in the building. He told one lady that they were going to fight. I will never go there again and I will tell everyone I know not to.Keith M.
Moving Truck Rental in Hyattsville, MD at Profound Essential Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hyattsville, MD 20784
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Excelente ðŸ‘Œ atenciÃ³n ðŸ‘ gracias a esas personas muy amables. A pesar que no hablo mucho inglÃ©s. Ellos me ayudaron. Excelente bendicionesJOEL M.
Doesn't look like anybody wiped the van down after it was returned by another customer. There was small trash around. You can tell that there was no care. Everything else was GREAT! With or without Covid-19 and especially during these times you kind of expect to see to see things wiped down or look like it's been clean. Including the floor. I dropped my phone on the floor and was discussed because of how it looked. Overall, it did it's job. ThanksSHAWNAE A.
Great service! I had a great experience!!!JULIO R.
But they should make sure they put the right tools people order in the truck. I was disappointed when I got there to find out they put the wrong equipment in the truckDaniel I.
Great service. Just need to fix the A/C in the truck.RICHARD P.
Not ready. Didn't recognize that I did contactless pickup. Made me do everything again. Was rude and didn't do a check around the vehicle with me or sanitize it before I took it. Also added a day to my reservation which I didn't need and didn't know until I dropped off the vehicle and had to dispute it.DYLANPEREIRA S.
having to load my own trolley and push carts wasnt convient and the amount of time it took to check in and outJessica M.
All perfect.Felix A.
Just dropped off the truck in the parking area. Had no contact with staff or facility.Martin B.
We're in a middle of global pandemic, and I honestly thought that you all would take that into consideration being that DMV's are closed across the nation. My purse was stolen out of my car and my drivers license was in it. I have not been able to get a replacement because of COVID-19. Not only was my customer ID number, a photocopy of my Drivers license AND my physical passport not enough, it took them 1 1/2 hours to figure out what I needed to do to leave with a truck. I had to call my sister so she could use her Driver's License, she came in 10 minutes. Your service reps took up the other 1 hr and 20 mins. & on top of that, she had to drive the truck to Richmond and then I had to take her back to Maryland. Which is 1hr and 45 mins one way. I am extremely upset. This has been the worst moving experience ever, when this process is already stressful enough! The representatives were very nice people, but the service was horrible.michelle G.
nothing, I did have a good experience with the owner of this particular U-Haul pick up location. and was compensated for those things I had a problem with. thank youVanessa B.
The attendant was very slow like he dose not know what he was doingColumbia J.
Literally the easiest, convenient location ever. The people in the store were so kind. I love them and I would recommend everyone to that place.Ericka G.
no c/o at this timeDevon S.
This location was in walking distance from my starting location, traffic prevented the owners from being on time, so I waited outside in the cold. The owners were friendly and polite.Shirley W.
Insure rental apps are working correctly.james R.
The manager was very detailed in the security and fees portion of the rental processSTEPHEN J.
Critically Poor customer service experience. Very unfriendly people at this location.Songwe B.
Kind and friendly coupledolores J.
Nice guy, very efficient and friendly.Arnet J.
Already doing excellent job, keep it upoluchi O.
The gentleman was very helpful and I would love to rent there again.Davida J.