U-Haul hours state 8:00am place opens on Thursday. Get there and sign in window says 8:30. By 9:00 they still hadn't arrived or opened and other customers looking around lost as they had appointments and place was deserted. I had a tight schedule and standing around waiting for an hour for somebody to be there is ridiculous. I had to check in after hour style through phone and leave key in drop box and when I left at 9:15, there was still no signs of activity or any employees at this place. If i knew it was going to be that way I would have done it the night before at 11:00pm and not wasted my morning to go during supposed business hours.
Brian W
Finishline Automotive Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hyde Park, NY 12538
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Customer Reviews
- 3.5 Average Customer Rating
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Unwelcoming environment.
JOSE GThe app pick up did not work it would not recognize my picture. It was the worst app ever, however “Chris” who is the owner was driving by his closed store and cared enough to open his shop and get me on my way. He was a life saver that day. Please let him know that. Please try and fix the app it’s very hard to use
Dean MDidn't really have much inner actions with them but the lady I spoke with was very nice and professional would definitely go back
MICHAEL SThe OPEN sign in the door was lit, but the door was closed and no one in the office. Had to drop off the key in a box. The U-Haul app took FOREVER to upload the pictures. I had to repeat taking the pictures to my own folder in case I had to redo it when I got to a better location.
Przemek S